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Online Word of Mouth


We can track and provide analysis from online news sources, blogs and message boards to help clients understand the tonality of online consumer comment and evaluate the success of online communications. Click here for further details.



Two innovative ways to measure social media


Click here to read the article by Duncan Southgate, Director Global Innovations, Millward Brown.

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"We have adopted the Precis metric to assess the work of our agencies and help them demonstrate their true value — all with the goal of raising the bar for our PR output. This metric has increasingly become the PR currency within Toyota Australia and our use of their analysis has raised the appreciation of PR with senior management and marketing. We have since adopted this KPI setting approach for all Toyota and Lexus vehicle launches in Australia."

Mike Breen, Public Relations Manager, Toyota, Australia.